Dubai Safety Guide 2026
Essential Dubai Phone Numbers and Emergency Contacts 2026
If you need urgent help in Dubai, remember these three numbers: 999 for Police, 998 for Ambulance, and 997 for Fire emergencies.
This practical guide explains who to call, what to say, and how to prepare before driving around Dubai, especially if you are visiting Jumeirah, Dubai Marina, Palm Jumeirah, Umm Suqeim, Al Safa, or Downtown Dubai with a rental car.
28 July 2026
7 minutes
Dubai visitors, families and rental car drivers
Important Accuracy Notice
The main Dubai emergency numbers, including 999, 998, and 997, should be saved before your trip. Hospital, pharmacy, airline, airport and consular contact numbers may change over time. For non-emergency services, always confirm details through the official provider before visiting or publishing.
Quick Navigation
Main Dubai Emergency Numbers to Save Now
These numbers are available 24/7. Emergency operators in Dubai commonly support English and Arabic and can direct your call to the correct service when needed.
| Service | Number | When to call |
|---|---|---|
| Police emergency | 999 | Life-threatening danger, crime in progress, serious road accident, injury, or urgent police help. |
| Ambulance / medical emergency | 998 | Sudden illness, injury, chest pain, breathing difficulty, unconsciousness, or severe bleeding. |
| Fire department | 997 | Fire, smoke, gas leak, trapped person, or building safety emergency. |
| Dubai Police non-emergency | 901 | Non-urgent police reports, minor incidents, general police questions, and service inquiries. |
| Coast Guard / marine emergency | 996 | Beach, sea, boat, jet ski, or marine rescue incidents. |
| DEWA emergency | 991 | Electricity or water emergency, power outage, or serious water leakage. |
| Directory assistance | 181 | Finding contact numbers for organizations and services. |
Simple rule: if you are not sure which department to call during a serious situation, call 999. The operator can guide you or transfer the case to the correct emergency service.
Fast Answers for Dubai Emergency Contacts
What is Dubai Police number?
Call 999 for emergencies and 901 for non-emergency police services.
What is the ambulance number?
Call 998 for ambulance and urgent medical emergencies in Dubai.
What is Dubai fire emergency number?
Call 997 for fire, smoke, gas leak, or Civil Defence emergency.
What to Say When Calling Emergency Services in Dubai
In an emergency, short and clear information helps the operator send the right support faster. Do not over-explain. Start with location, incident type, and risk level.
- Your exact location: road name, hotel, landmark, parking area, building, beach, mall, or live map pin.
- What happened: accident, medical emergency, fire, theft, lost child, or beach incident.
- How many people are involved: injured people, children, elderly passengers, or trapped people.
- Immediate danger: fire, traffic risk, unconscious person, bleeding, breathing problem, smoke, or gas smell.
- Your phone number: stay available in case the emergency team calls back.
For drivers in Jumeirah, mention nearby landmarks such as Jumeirah Beach, Burj Al Arab, Madinat Jumeirah, City Walk, Dubai Marina, Palm Jumeirah, or the nearest hotel.
Driving in Dubai? Keep Support Within Reach.
With a rental car, you are not dependent on taxis during late-night pharmacy runs, hospital visits, airport delays, or unexpected family emergencies. Jumeirah Car Rental helps you move across Dubai with flexibility and practical support.
Roadside Assistance and Car Breakdowns in Dubai
If your car breaks down in Dubai, your first priority is safety. Move away from traffic, turn on hazard lights, and call for help. If you are driving a rental car, contact your rental company before arranging private recovery, unless there is immediate danger.
| Situation | Who to contact | What to do |
|---|---|---|
| Rental car breakdown | Jumeirah Car Rental support line | Share your location, vehicle plate number, issue, and photos if requested. |
| Minor accident, no injury | Dubai Police app or 901 | Get a police accident report. Insurance claims usually require it. |
| Accident with injury | 999 or 998 | Call emergency services immediately. Do not delay for paperwork. |
| Vehicle fire or smoke | 997 | Move away from the vehicle and call Civil Defence immediately. |
Hospitals and Medical Centres Near Jumeirah
For urgent medical emergencies, call 998 or go to the nearest emergency department. The hospitals below are useful for non-emergency planning, follow-ups, and location awareness. Confirm phone numbers directly from official hospital websites before publication.
| Hospital | Area | Phone |
|---|---|---|
| Iranian Hospital Dubai | Al Wasl Road, Jumeirah | Verify officially before publishing |
| Medcare Hospital Al Safa | Al Safa | Verify officially before publishing |
| American Hospital Dubai | Oud Metha | Verify officially before publishing |
| Rashid Hospital | Oud Metha | Verify officially before publishing |
| Latifa Hospital | Al Jaddaf / Oud Metha area | Verify officially before publishing |
| Mediclinic Parkview Hospital | Umm Suqeim Road / Al Barsha South | Verify officially before publishing |
Tip for Persian-speaking visitors: Iranian Hospital Dubai may be easier for language comfort in non-critical cases. In a severe emergency, speed matters more than language. Call 998 or go to the nearest emergency department.
24-Hour Pharmacies and Medicine Delivery in Dubai
Many pharmacy chains in Dubai offer late-night branches, mobile apps, and delivery to hotels, apartments, villas, and serviced residences. Availability depends on location and time.
| Pharmacy | Area / note | Phone / access |
|---|---|---|
| Life Pharmacy | Multiple branches and delivery options | Use official app or website |
| Aster Pharmacy | Multiple branches and delivery options | Use official app or website |
| BinSina Pharmacy | Malls and major Dubai districts | Verify nearest branch |
| Medicina Pharmacy | Multiple Dubai branches | Use official app or website |
| Supercare Pharmacy | Multiple Dubai branches | Verify nearest branch |
For medicine delivery to Jumeirah, Dubai Marina, Palm Jumeirah, Downtown Dubai, or Business Bay, use the provider’s official app or website. If symptoms are serious, call 998 instead of waiting for delivery.
Dubai Airport Contact Numbers
For flight information, terminal assistance, lost baggage, accessibility support, or airport service questions, contact Dubai Airports or your airline directly. Always verify the latest contact number before publishing.
| Service | Phone | Note |
|---|---|---|
| Dubai Airports general information | Verify officially before publishing | Use for general airport service enquiries. |
| Airline baggage desk | Contact your airline | Lost or delayed checked baggage is usually handled by the airline. |
| Airport car rental pickup | Jumeirah Car Rental support | Keep your flight number, arrival terminal, passport and driving licence ready. |
If you are collecting a car after landing, confirm your terminal, arrival time, rental agreement and WhatsApp contact before departure.
Important Dubai Service Numbers
| Service | Number | Use case |
|---|---|---|
| Tourist Police | 800 4438 | Tourist-related safety support and police assistance. |
| Victim Support Programme | 800 8989 | Support after crime or traumatic incidents. |
| Al Ameen | 800 4888 | Confidential crime and safety reporting. |
| Dubai Foundation for Women and Children | 800 111 | Support for women and children in crisis. |
| Consumer rights protection | 600 545555 | Consumer complaints and commercial issues. |
| Consular support | Verify with your consulate | Passport loss, emergency travel document support, and consular services. |
Lost passport in Dubai? Report the loss to Dubai Police first and keep the report receipt or reference number. Then contact your consulate for replacement travel document guidance.
How to Prepare Before Travelling to Dubai
Save key numbers
Save 999, 998, 997, 901, your hotel, rental company, travel insurance, airline, and consulate.
Keep offline access
Take screenshots or print essential contacts. Do not rely only on mobile data or hotel Wi-Fi.
Install useful apps
Dubai Police app, maps, airline app, pharmacy delivery app, and your rental support contact are useful.
Know your location
When driving, note exits, landmarks, hotel names, beach areas, mall names, and parking zones.
Why Renting a Car Can Make Emergencies Easier to Manage
Many travel problems become harder when you depend completely on taxis or public transport: late-night pharmacy visits, sudden hospital trips, airport delays, child-related emergencies, or unexpected schedule changes.
- You can drive to the nearest hospital, pharmacy, hotel, or airport terminal without waiting for a ride.
- Families can keep documents, medicine, strollers, luggage, and spare clothes in one place.
- A professional rental company gives you a direct support channel for breakdowns, replacement cars, and accident instructions.
- For visitors staying in Jumeirah, Dubai Marina, Palm Jumeirah, Al Safa, Umm Suqeim, or outside central Dubai, a car gives better control during late hours and weekend traffic.
Jumeirah Car Rental helps visitors move around Dubai with insured vehicles, flexible rental options, and practical support, so your trip remains easier to manage even when plans change.
Need a Reliable Car for Your Dubai Trip?
Choose from economy cars, family SUVs, luxury cars, sports cars, and vans with Jumeirah Car Rental. Keep your emergency contacts saved, drive safely, and enjoy Dubai with more independence.
FAQ: Dubai Emergency Numbers
What is the emergency number in Dubai?
Dubai uses separate emergency numbers: 999 for Police, 998 for Ambulance, and 997 for Fire emergencies.
What is the Dubai Police non-emergency number?
Call 901 for non-urgent Dubai Police services, general enquiries, and minor reports.
What should I do after a minor car accident in Dubai?
Move to a safe place if possible, turn on hazard lights, report the accident through the Dubai Police app or 901, and contact your rental company. Insurance claims usually require a police accident report.
What should I do if someone is injured in a road accident?
Call 998 for an ambulance and 999 for Police. Give the exact location and do not move a seriously injured person unless there is immediate danger.
Can I call Dubai emergency numbers in English?
Yes. Emergency operators in Dubai commonly support English and Arabic. Speak slowly and provide your location first.
What is the UAE country code for calling Dubai from abroad?
The UAE country code is +971. When calling from abroad, local numbers that begin with 0 usually drop the first 0 after +971.
Editorial Review Standard
This guide is maintained for practical travel and driving safety in Dubai. The article prioritizes official emergency numbers, clear separation between urgent and non-urgent contacts, and real-world usefulness for visitors driving rental cars.
Before publication, verify all non-emergency contact numbers, especially hospitals, pharmacies, airport offices, airline offices, roadside assistance providers, and consular services, because these can change without notice.
Recommended internal links: Rent a Car in Dubai · Dubai Airport Car Rental · Self-Drive Car Rental Dubai · Luxury Car Rental Dubai · SUV Rental Dubai
